Statement About Huawei Health and Privacy
Last updated: September 9, 2026
Huawei Health is an app provided by Huawei Services (Hong Kong) Co., Limited, a company incorporated in Hong Kong (hereinafter referred to as "we", "us", or "our").
Huawei Health allows you to track and analyse your fitness and health data in order to provide you with detailed fitness and wellness services. Huawei Health cloud provides you with a secure and reliable platform for storing your health and fitness data.
This Statement describes:
1 What Data Do We Collect About You?
3 How Long Do We Store Your Data?
5 What Are Your Rights and Options?
6 How Do We Safeguard Children?
8 How Do We Update This Statement?
1 What Data Do We Collect About You?
As part of Huawei Health, we shall collect and use your personal data only for the following purposes stated in this Statement. Personal data refers to any information relating to an identified or identifiable natural person.
We will collect and process the following data:
Personal profile information: such as HUAWEI ID account information (account identifier, profile picture, username, gender, and date of birth), height, weight, and app settings. Your gender and date of birth are used for providing you with better exercise suggestions. Your height and weight are used to increase the accuracy of fitness data calculations.
Fitness data: such as your device location, workout track, workout type (including walking, running, cycling, climbing, basketball, swimming, skiing, and golf), workout duration, step count, distance covered, calories burnt, altitude, maximum oxygen uptakeexercise heart rate, exercise form, speed, approximate location information, distance and ascent, workout achievements, cadence, calories, workout status (running power index, training load, and recovery time), running form data, fitness courses and plans, text you actively upload, personal preferences (training day and training cycle), wheelchair push count, wheelchair push frequency, average wheelchair push distance, and other workout analysis. Such data will be stored on the cloud and viewable on your device. After your outdoor workout ends, we will download road network data for the relevant area to your phone to improve the accuracy of the workout route displayed in the services. Such download will only occur if there is an update to the road network data or if it has not been downloaded previously. Please note that downloading the data over a non-Wi-Fi network will consume a small amount of data (1-2 MB), and the downloaded data will take up minimal storage space. (Such download is not yet supported by the iOS version.)
Health data: Your sleep data, heart rate variability (HRV)heart ratebreathing datastress datablood oxygenbody fatmenstrual cycle dataphysical condition data, altitude sickness data, body surface temperature, body composition data (including impedance, BMI, muscle mass, metabolism, water percentage, visceral fat level, and protein and bone mineral content), and text you actively upload (including self-reported discomforts/injuries, available exercise equipment, target body areas, meal type, food name, consumed amount, and calorie content). Such data will be stored on the cloud and viewable on your device. When you conduct a Stress test for the first time, a wellness questionnaire is used for calibrating your test results. The calibration is done using a calibration value derived from your answers. The calibration value is shared with your Huawei wearable and then erased from the Health app. Your answers to the questionnaire are never stored. If you use the Arterial Stiffness Detection service, your vascular data (such as pulse wave velocity, pulse wave form, pulse wave conduction velocity, PPG, measurement time as well as vascular elasticity result and grade) will be processed. If you use the ECG service, your ECG data (such as ECG measurement time, result, wave form, average heart rate, and symptoms) will be processed. If you use the Pulse Wave Arrhythmia Analysis service, your pulse wave rhythm data (such as measurement time, results, and pulse wave form) will be processed. If you use the Sleep Breathing Awareness service, the time when you fall asleep and wake up, heartbeat interval, and blood oxygen data will be processed to provide services. None of the services are medical device software and the data should be used for reference only and not for medical study, diagnosis, or treatment. After the emotional wellbeing risk notification feature is enabled, the short-term and long-term trends in your emotional state data will be used to evaluate your emotional wellbeing status. Emotions are subjective experiences often accompanied by physiological arousal and external expressions and are a psychological phenomenon closely related to the subject's tendencies such as wants and desires, reflecting whether these wants have been satisfied. Emotional changes can trigger a series of physiological responses through the hypothalamic-pituitary-adrenal (HPA) axis interacting with the autonomic nervous system. For instance, changes in heart rhythm can occur. By analysing heart rhythm changes, it is possible to detect emotions. Based on your emotional state and related characteristics data over a period of time, we will notify you about whether there are potential emotional wellbeing risks, and may suggest that you complete a self-assessment questionnaire so that you can further evaluate your emotional wellbeing status. Answers and scores of such questionnaires will not be stored. To receive emotional wellbeing risk notifications, you need to go to Me > Privacy management to allow syncing your health data to the cloud. (The aforementioned services are supported only in certain countries/regions.)
Device and network information: such as your MAC address, device serial number, IMEI, or other device identifiers (depending on your mobile system), device type, device and personal settings, and iOS device identifier (IDFV). Such information is collected for device management, including for establishing Bluetooth connections, managing device configurations, firmware updates, and displaying the source device of the data. Your IP address, network type, and network connection will also be collected in order to improve your network connection experience. When you use the Music function to listen to music on your wearable device, Huawei Health will obtain your membership and music information (such as song name, artist, and album) from the HUAWEI Music app. If you share a device with other users, such as a weight scale, we will collect the device identifier, account identifiers, and nicknames of users who use the device. If you want to set up a customised watch face on your wearable device, we will process (but will not store) your watch face information, as well as your account identifier and device information, so that you can use the feature. For more information, please refer to the Statement About Themes Watch Face and Privacy. For some wearable devices, you can download and install apps via AppGallery. During your use of such capabilities, we need to collect your account information, device information, network information, app information, transaction information, and list of installed apps. You can go to Devices > AppGallery > Settings > Disable AppGallery service to stop AppGallery's collection and use of your personal information.
Device and app usage data: such as the data about how you open or close the app, view pages, touch buttons, enable or disable features in apps, and the device running status.
Location data: precise location information
If you use Health in a visitor mode without logging in to your HUAWEI ID account, we will collect and process the following data:
Device information: such as device identifier (depending on your mobile system), operating system version and build number, ROM version, serial number, screen size and resolution, country/region code, language setting, Health app identifier, and Health app version.
Network information: such as mobile country code (MCC) and mobile network code (MNC).
Fitness data: During your use of Huawei Health, we will collect your basic fitness information such as step count, calories burnt, exercise duration, and active hours, in order to display your fitness information in Huawei Health.
Service usage information: such as approved user agreement information and timestamps of usage activities.
To provide you with the service, Huawei Health needs to access the Internet and requires the following permissions: Phone, Location, Storage or Media and files (depending on your operating system version, this may appear as separate permissions such as Images and photos, Videos, and Audio files, or Images and videos, Music and audio, and Files), Microphone, Camera, Calendar, Physical activity, Nearby devices, Contacts, Messaging, Call logs, Local Networks (applicable only to the iOS version), and Health (applicable only to the iOS version). You can manage the permissions on your device by going to Permissions under Settings
In addition, we need to access the list of apps installed on your device to enable you to manage which of these apps may have their messages displayed on your wearable device. This app installation information is neither processed nor stored on our servers.
2 How Do We Use Your Data?
To provide you with Huawei Health functions on the basis of your consent or the fulfilment of contracts, this app must collect and process your data for customer relationship management, service provisioning (including providing health and fitness activities for users, awarding medals to users, and providing consultation and recommendation), support and communication (including customer feedback and complaint handling), maintenance, software and system updates, user identification, as well as diagnostic and repair purposes.
Your fitness and health data, which includes sensitive information about you, shall be uploaded to Huawei Health cloud only after you give your explicit consent in the app. You can go to Me > Privacy management in the app at any time to erase the data from the cloud and/or cease further collection and processing. We will not process your fitness and health data for any other purposes than storing it in the cloud and making it available for viewing from your mobile device. To help you analyse your data over time, we will calculate e.g. different trends from the data you have synced to cloud and visualise those trends in the app.
Health Service Kit is a health and fitness data platform that allows you to manage and share your data across different services. You can go to Me > Privacy management > Health Service Kit (or Me > Privacy management > Data synchronisation if you are using an iOS device) to enable the uploading of your personal information as well as fitness and health data to the Health Service Kit cloud. Your personal data may be shared with third parties with your consent. You may also authorise the Huawei Health app to receive data from these apps. If you enable the cloud data syncing for any third-party app, the data from that app will be automatically synced to the Huawei Health cloud. Please read the privacy policies of the respective third parties carefully which you can view during authorisation. You can view the third-party apps or services to which you have granted such authorisation by going to Settings > HUAWEI ID > Privacy centre > Control account access on your phone/tablet. Health Service Kit will not process your fitness and health data for any other purposes than making it available for Huawei Health and third-party health and fitness services and apps to store and access based on your prior authorisation.
If you are in a country/region that supports AI workout record interpretation services, use a wearable device with the services, and have enabled the services on the wearable device, we will simultaneously display the AI interpretation and analysis results generated from Workout records on the wearable device within the workout record details of the app to help you better understand your exercise performance. You can disable the services at any time by going to Workout records > About > App description > AI interpretation on your wearable device. After doing so, you will no longer be able to use the AI workout record interpretation services.
If you have enabled the "Analysis and improvement" feature, your workout route data will be anonymised and used for algorithm training and analysis to optimise our models and algorithms, thereby enhancing your fitness experience. This helps Huawei improve its products and services. We shall use your device information (such as device country code), app usage data (such as which screens you view and which buttons you touch in the app), and the operations data of your device and the Health app (for example when you start and stop a workout, enable and disable GPS, and begin and end a heart rate measurement) to improve our services and user experience, provided that you have given your consent for such data processing. You may at any time withdraw your consent from the app by going to Me > Privacy management > Analysis and improvement. We will also provide you with health and fitness activities, such as step counting, exercise, and sleep activities, which you can take part in to receive medals. To perform online activity services, we will use your profile picture, nickname, and related sports and health data. Your profile picture and nickname are used to display rankings in activities, and sports data and health data are used to calculate activity scores. When you participate in and complete the objectives of the activity, you can choose to participate in the lottery. You may need to enter your name, address, and phone number to complete the competition information or collect prizes. You can view your medals by going to Me > My medals
To provide you with the diet management services (including food library, food logging, and diet analysis), during your use of the aforementioned features, we will obtain the text you actively upload (including food name, meal type, and consumed food amount) and calories for the diet logging and diet analysis. If you do not provide the required data, we will not be able to analyse your nutrition intake.
To provide you with fitness and health news, products, and services, we will push notifications to you. This feature is enabled by default and does not analyse your personal data. If you do not want to receive push messages, go to Me > Settings > Notification management in the app and disable the corresponding notifications.
After successfully pairing with a Huawei wearable device, the Huawei Health app will receive app messages or notifications and send them to your paired wearable device, for you to obtain related information on your wearable device and handle it promptly. You can go to Device information > Device details > Notifications at any time to turn off the notification switches for the apps concerned to disable this feature.
We use your account information (age and gender), device information (such as the model of your mobile device and wearable device), and app usage data (such as screens viewed, buttons touched, features enabled/disabled in the app, and usage frequency) to provide personalised recommendations in the app (such as personalised activities, articles, offers, and promotions provided by us and our partners). We do this by creating and using segments, which are groups of people with similar estimated interests and characteristics, to choose which marketing content is shown to you. No data related to your health will be used. Such processing is based on your consent and intended to understand our users' preferences, thereby better providing personalised content to better meet the needs and expectations of our users.
When you use Smart Training Plan, we will obtain your gender, date of birth, age, height and weight, speed, workout heart rate, workout duration, workout route, approximate location information, distance and ascent, workout achievements, step cadence, workout type, calories, workout status (running ability index, training load, and recovery time), running form data, VO2Max, personal preferences, other fitness data, fitness courses and plans, heart rateheart rate variabilitysleep databreathing datastress datablood oxygenbody fat, and menstrual cycle data. Such data will be uploaded to the cloud to provide workout suggestions as well as post-workout interpretation and phase-specific workout interpretation guidance. If you want to revoke data authorisation for Smart Training Plan, go to Exercise > Plan, touch the Smart Training Plan card to access the Smart Training Plan details screen, touch in the upper right corner, and select Revoke data authorisation
When you use Stay Fit Plan, we will obtain your gender, age, height and weight, workout duration, exercise type, calories, approximate location information, health data (including resting heart rate, sleep duration, sleep onset time, menstrual cycle data, and body composition indicators (such as BMI, body fat level, visceral fat level, body shape)), and text you actively upload (including self-reported discomforts/injuries, available exercise equipment, target body areas, meal type, food name, consumed amount, and calorie content). Such data will be uploaded to the cloud and used to provide personalised training programs and dietary analysis based on the principle of calorie deficits for users managing their weight. If this information is inaccurate, the algorithm might not provide workout courses or tips accurate to you and that may increase your risk of injury. If you want to revoke data authorisation for Stay Fit Plan, you can go to Weight > Stay Fit Plan > > Revoke data authorisation to withdraw your consent.
If you use the Safety check feature as a protected person, we will obtain your precise location information, heart rate, and device status information. Such data will be uploaded to the cloud via your wearable device, in order to enable convenient and intuitive sharing among family members and friends. In your process of adding a safety contact, your HUAWEI ID information (including profile picture, nickname, and mobile number) will be used for display on the safety contact invitation screen. When your safety contact views your location, your HUAWEI ID information (including profile picture, nickname, and mobile number) will be used for display on the screen, and your device hardware information will be obtained to facilitate the sending of abnormal event alerts to the safety contact and help the safety contact view the precise location information of your device. If you do not provide the aforementioned information, the features related to Safety check will be unavailable. When your device's location is viewed, the precise location information of the device will be reported to the cloud via this app to generate your historical tracks on the map. If you need to revoke your authorisation for sharing data with a safety contact in Safety check, you can go to Me > Profile > Safety check, swipe left on the safety contact, and remove the contact to revoke your consent.
Once you choose to send an SMS message while using the Safety check feature on your wearable device, we will send the SMS message content to the designated contact to notify them.
In addition, we use your personal data for information security purposes and to detect or prevent various types of misuse of services and frauds in order to provide you with secure and reliable services.
3 How Long Do We Store Your Data?
We will retain your personal data for no longer than is necessary for the purposes defined in this Statement.
We will process and retain your data for the duration of the customer relationship. The fitness and health data synced to the Huawei Health cloud will be deleted after you erase the data
The specific retention time of your personal data is set out below:
Personal data processed for customer relationship management such as data subject requests, complaints, and customer interaction records will be retained for up to six (6) years from the last interaction.
Personal data processed for contract management purposes will be retained for up to three (3) years after your HUAWEI ID is deleted.
Personal data processed for statistical analysis and product improvement purposes will be retained for up to twelve (12) months from the date of collection, unless you object to such processing.
Data backups and app logs processed to ensure the security of your data and services will be retained for up to six (6) months from the date of creation.
Data shared by the protected person in Safety check will be retained for thirty-one (31) days from the date of collection; this is to allow the safety contacts to view historical information for a period of time after the Safety check session ends, helping ensure the safety of the protected person.
Once the retention period expires, we will delete or anonymise your personal data, unless otherwise required by applicable laws and regulations.
4 How Do We Share Your Data?
We store your data in data centres located in Singapore and Hong Kong (China).
Our business operations may require us to access your data from the United Arab Emirates, South Africa, Panama, and Malaysia. Our maintenance and data operations may require us to access your data from Singapore and Malaysia. In addition, your data may also be processed by our local customer service centres located, for example, in Egypt, Saudi Arabia, Colombia, Japan, Malaysia, the Philippines, and Thailand, depending on the country/region you are currently residing in. However, we will not process your fitness and health data for any such purposes without your prior authorisation.
You can use Huawei Health to share your fitness and sleep data from your device to Apple Health Kit. Such data sharing is conducted only based on your prior authorisation. You may also authorise the Huawei Health app to receive data from these apps. If you enable the cloud data syncing for any third-party app, the data from that app will be automatically synced to the Huawei Health cloud. You can adjust your data sharing settings by going to Me > Privacy management > Data sharing and authorisation
If you have uploaded data to the Health Service Kit cloud, your personal data, which may be sensitive, will be shared with third-party apps with your consent. Please read the privacy policies of the respective third parties carefully which you can view during authorisation.
If you have authorised other data sharing from your HUAWEI ID account, which includes your Huawei Health data, you can revoke such authorisation at any time from Settings > HUAWEI ID > Privacy centre > Control account access
Huawei Health can share your fitness and sleep data from your device to Health Connect on your Android device. Such data sharing is only performed with your consent. You can adjust your data sharing settings by going to Me > Privacy management > Data sharing and authorisation
After pairing your Huawei wearable devices, third-party apps that interact with these devices through Huawei Health may obtain your device's random identifier (which will be reset with each pairing and is unique for each app), device name, device hardware information, and device status (charging or in use), so they can send notifications or messages to your wearable devices, and access data on your wearables with your explicit consent, including the sensor data (heart rate), sleep status (being asleep or awake), exercise type (walking, running, or other), heart rate exception alarm, and wearing status of the device. You can manage the permissions for these third-party apps by opening the Huawei Health app, going to Me > Settings > Device capabilities, and selecting the corresponding third-party app.
By using such third-party products and services, the processing of personal data is governed by the privacy policies respective thereof. We encourage you to familiarise yourself with these privacy policies.
If your wearable device supports the Weather reports feature, we will collect your city-level location information and send it to the weather service provider. You may disable the weather function from Weather reports under My devices
If you share a device with other users, such as a weight scale, your personal information may become visible to other users of the device under certain circumstances (such as when the device does not know to which user to allocate the measurement result).
For generating your outdoor workout routes, we will collect your location information and send it to a map service provider operating under contract and acting on behalf of us.
If you use diet management services (including food library, food logging, and diet analysis), we will, with your consent, anonymise relevant dietary record data (such as food name, meal type, consumed food amount, calorie intake, and calorie deficit) and provide the anonymised data to a third-party service provider trusted by Huawei, in order to obtain more professional analysis and advice. The third-party service provider will not store the relevant data.
We will share your fitness and health data to third-party insurance companies with your consent in order to provide you with better insurance services. For more details about how they protect your data, please refer to their privacy policies.
We may also share your data in the following circumstances:
We may share your data in response to a legal process or request from a competent authority according to applicable laws or in connection with a legal proceeding or process.
Your data may also be disclosed as part of a merger, acquisition, sale of assets (such as service agreements), or transfer of services to a Huawei group entity or another company.
5 What Are Your Rights and Options?
You have the following rights and options:
5.1 Access your data
You can request information and a copy of your personal data that we have collected and stored in relation to Huawei Health by going to Settings > HUAWEI ID > Privacy centre > Request your data on your device.
For additional access requests, please contact us
5.2 Rectify your data
In order to keep your data up-to-date and accurate, you can access and modify your:
Huawei Health data from the app by going to Me > Profile
HUAWEI ID data by going to Settings > HUAWEI ID on your device.
5.3 Port your data
You can port the personal data that you have provided to us in relation to Huawei Health in a commonly-used machine readable format by going to Settings > HUAWEI ID > Privacy centre > Request your data on your device.
5.4 Erase your data
You may at any time:
Erase all fitness and health data from the cloud by going to Me > Privacy management > Clear all personal data from cloud in the app. If you erase the data, the data will be permanently deleted from the Huawei Health cloud, but it remains on your mobile phone/tablet.
Go to Me > Settings and select Deactivate service. You will be given two options:
DISABLE SERVICE: This stops further data collection and deletes all data stored locally on your device. However, your data will remain stored on our servers.
DEACTIVATE SERVICE: This stops further data collection, deletes all data stored locally on your device, and also permanently deletes all your data from the Huawei Health cloud.
Erase your data collected in relation to activities and challenges you have participated in by logging out of the specific activity or challenge from the app's Activities screen.
Erase all personal data from your mobile device's app settings by clearing Huawei Health data.
Delete your HUAWEI ID account. As a result, your personal data will be erased from Huawei Health, Health Service Kit, and other services, which are linked with your HUAWEI ID account.
Object to the processing of your data as described in Section 5.6. If your objection is valid, and we no longer have legal basis to continue processing your data, we will erase the relevant data within the scope of your effective objection.
Contact us if you think the processing of your personal data is unlawful and your data should be erased.
We will erase or anonymise your personal data without undue delay when necessary based on your aforementioned actions and in accordance with the retention periods as described in Section 3
5.5 Withdraw your consent
Your fitness and health data is uploaded to Huawei Health cloud only after you give your explicit consent in the app. You can withdraw your consent by going to Me > Privacy management in the app.
Your Huawei Health data is uploaded to the Health Service Kit cloud only after you give your explicit consent in the app. You can withdraw your consent by going to Me > Privacy management > Health Service Kit (or Me > Privacy management > Data synchronisation if you are using an iOS device).
You can revoke data authorisation for Smart Training Plan by going to Exercise > Plan, touching the Smart Training Plan card to access the Smart Training Plan details screen, touching in the upper right corner, and selecting Revoke data authorisation
If you want to revoke data authorisation for Stay Fit Plan, you can go to Weight > Stay Fit Plan > > Revoke data authorisation to withdraw your consent.
You can withdraw the authorisation to share your data with third-party services by going to Me > Privacy management > Data sharing and authorisation in the app.
You can select the third-party apps that can access your wearable device by going to Me > Settings > Device capabilities
You can withdraw your consent for the Huawei Health app to process your personal data, by going to Me > Settings > Deactivate service and selecting DISABLE SERVICE
If you need to revoke your authorisation for sharing data with a safety contact in Safety check, you can go to Me > Profile > Safety check, swipe left on the safety contact, and remove the contact to revoke your consent.
5.6 Object to processing
You can object to the processing of your data for service analysis and improvement purposes by going to Me > Privacy management and disabling Analysis and improvement
You can object to the processing of your data for personalised recommendations by going to Me > Privacy management > Content recommendations and disabling Personalised recommendations
If you want to object to any other processing by us, please contact us
When making the request, please specify the scope of the request and provide us with the email address or mobile number that you use to log in to your HUAWEI ID.
We will contact you to verify your identity in order to proceed with your request.
5.7 Restrict processing
You have the right to restrict the processing of your data in the following circumstances:
Your data is unlawfully processed, but you do not want to erase it.
You have a legal claim that you need to establish, exercise, or defend, and you have requested us to keep your data when we would not keep it otherwise.
You have contested the accuracy of your personal data and the accuracy of your data is pending our verification.
Your request for objection is pending our verification.
You may at any time restrict the processing of your health and fitness data to your device only by going to Me > Privacy management and disabling the data syncing in the app.
For other requests related to the restriction of data processing, please contact us. When making the request, please specify the scope and the grounds for the request and provide us with the email address or mobile number that you use to log in to your HUAWEI ID.
We will contact you to verify your identity in order to proceed with your request.
6 How Do We Safeguard Children?
Children are allowed to use Huawei Health by logging in with their HUAWEI ID child account ("child account") created by their parent or guardian. When a user logs in with a child account, and as a result is identified as a child user, Huawei Health provides different safeguards to ensure age-appropriate data processing and content:
Parents or guardians need to explicitly consent to the processing of personal profile and health and fitness data of a child account user in Huawei Health when the service is accessed for the first time.
In order to protect children from any harm caused by advertising, we do not use children as a specific target group for any marketing activities.
Child account users cannot sync and share their fitness and health data in Huawei Health with third-party services.
NOTE: If a child is using our services without being logged in with a child account, we are not capable of providing the child related safeguards provided by the service. We encourage all parents and guardians to create a child account for their child before they are allowed to start using any HMS apps or services. If a child is allowed to use Huawei Health without a child account, it is to be done under sole supervision of the parent or guardian.
7 How to Contact Us?
You can find guidance on how to exercise your rights as a data subject in Section 5. If you have any questions, comments, or suggestions on your rights as a data subject or our processing of your personal data, or if you want to contact our Data Protection Officer, please contact us
Alternatively, you can reach out to our Data Protection Officer as follows:
Name: Cheung Chin Ngai
Email address: HKServicesDPO@huawei.com
Our headquarters' address: Huawei Services (Hong Kong) Co., Limited, Room 03, 9/F, Tower 6, the Gateway, No. 9 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong. Registration number 1451551.
If you believe that we do not process your personal data in accordance with this Statement or the applicable data protection laws, you can lodge a complaint with the data protection authority in your country/region, or the Privacy Commissioner for Personal Data in Hong Kong (China).
8 How Do We Update This Statement?
We encourage you to regularly check for the latest version of this Statement in the app settings as we may update it from time to time. In the event of material changes to this Statement, we will notify you in advance by means of notification dialogs, push messages, emails, and so on, depending on the nature of the change.
